This Privacy Policy explains how Latent Media LTD (“we”, “us”, “our”) collects and uses personal information when you visit latentmedialtd.com or interact with our services.
1. Who we are
Latent Media LTD
Office 15468, 182-184 High Street North
East Ham, London, United Kingdom E6 2JA
Email: support@latentmedialtd.com
2. Data we process
We may process the following types of personal data:
- Contact data (such as name and email address) when you submit our forms or email us.
- Usage data (such as pages viewed, device information, and timestamps) from analytics and logs.
- Marketing preferences if you choose to subscribe to any updates.
3. How we use data
We use personal data for purposes such as:
- Responding to enquiries and providing proposals or information you request.
- Operating, securing, and improving our website and services.
- Complying with legal obligations and enforcing our terms.
4. Legal bases
We rely on different legal bases depending on the context, including legitimate interests, consent (where required), and contract performance, as applicable.
5. Retention
We keep personal data only for as long as necessary to fulfil the purposes described in this Policy or to meet legal and regulatory requirements.
6. Sharing
We may share personal data with trusted service providers (for example, hosting and analytics providers) who help us operate our website and services. These providers are required to handle data under appropriate confidentiality and data protection obligations. We do not sell personal data.
7. International transfers
Where personal data is transferred outside the UK/EEA, we use appropriate safeguards, such as Standard Contractual Clauses or equivalent protections, in line with applicable data protection laws.
8. Your rights
Depending on your location and applicable law, you may have rights in relation to your personal data, such as rights to access, correct, delete, or restrict processing, and to object in certain circumstances.
You may also have the right to lodge a complaint with a supervisory authority, such as the Information Commissioner’s Office (ICO) in the UK. To exercise any rights or raise a concern, contact us at support@latentmedialtd.com.
9. Security
We use administrative, technical, and organisational measures that are appropriate to the risk to help protect personal data from unauthorised access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security.
10. Cookies & tracking
We may use essential cookies to make the site work and privacy-friendly analytics to understand general usage patterns. Where used, these tools are configured to avoid unnecessary tracking. You can manage cookies in your browser settings.
11. Third-party links
Our site may include links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
12. Changes
We may update this Privacy Policy from time to time, for example to reflect changes in our practices or legal requirements. We will update the “Last updated” date at the top of this page when changes are made.
Contact
If you have any questions about this Privacy Policy or how we handle personal data, please contact us at:
Email: support@latentmedialtd.com
This Policy is intended to provide a clear overview of how we handle personal data. It does not create any contractual or legal rights on behalf of any party, unless otherwise required by applicable law.